ETCFCU Latest News

New Student Loans Available

cuStudentLoans - apply now for a private student loan

INTRODUCING PRIVATE STUDENT LOAN PROGRAM

PAYING FOR COLLEGE JUST GOT EASIER

Recognizing the need for higher education financing for its members, East Traverse Catholic Federal Credit Union now offers a private student loan and private student loan consolidation through cuStudentLoans, a credit union managed network.

With college enrollment at an all-time high, paired with the escalating cost of tuition, cuStudentLoans provides students and families with a complimentary product to assist them with funding higher education when federal options are exhausted. The cuScholar Private Student Loan can help pay for all qualified education expenses, including tuition, room and board, books, computers, even past due tuition bills. This private student loan option also includes a unique financial literacy component that helps students learn responsible repayment habits and build their credit scores while they are still in school.

For recent college graduates currently faced with high interest private student loan debt, East Traverse Catholic Federal Credit Union offers a consolidation and refinancing solution. The cuGrad Private Student Loan Consolidation combines loans from multiple lenders into one easy payment to reduce the chance of a missed or late payment. This refinancing option can also potentially save thousands of dollars in student loan payments every year, allowing borrowers to put the extra money towards paying off their debt faster, or towards a major purchase such as a car or home.

ETCFCU is pleased to introduce affordable private student loan programs for both students enrolled in school and young graduates just exiting from school. Education financing solutions allow students and graduates to focus on what’s important rather than how they are going to pay for college.

Apply today at http://www.lendkey.com/studentloans/etcfcu

Regards,
East Traverse Catholic Federal Credit Union

ETCFCU is Getting a Fresh New Look

ETCFCU’s sign at the Main Branch on Veterans Dr. is in the process of getting a fresh new look! We are opened as scheduled and be sure to stay tuned for completion details, or check out our Facebook Page to see the work in process.

Make a Visa Payment at the Branch

Have you heard?

You can now pay your ETC Visa Credit Card bill at either one of our locations! You may still mail your payments, or make a payment online, but we just wanted to give you one more option to make your life easier.*

*Payments are updated overnight and will be reflected on your Visa account the next business day.  Payments made after 4:00 pm will not be submitted until the next business day.

New Fraud Detection and Notification System

As part of our continuing effort to bring the best technology and service to our members, we at ETCFCU are upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on debit and credit cards.

If you receive a notification call from our automated assistant, whom we have nick-named Jill, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.

If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch-tone phone.

Thank you for your support through this upgrade and, as always, thank you for being a member of ETCFCU- where there’s faith in financing.

Visa Payments Change of Address

The new VISA payment address is:
     East Traverse VISA
     PO Box 4519
     Carol Stream, IL 60197-4519

Please be sure to update this address in your Bill Pay account.